1 reviews | Active since Mar 2016
No show for splicing appointment
Over a month later, multiple calls and a ton of frustration, we finally got a splicing appointment for Brightlik to come and 'finalise' our fibre installation. They were a no show. No calls to let us know they were not going to arrive and still no follow up as to why they let us down once again. Shocking service over and over again from Brightlink and Vumatel!
Hi Dominique
Thanks for bringing the issue to our attention .
We apologise for any inconvenience caused and understand your frustration.
We will follow up with the installations team now so that they can investigate your query.
Kind Regards,
The VUMA Team
Hi Dominique
Thanks for bringing the issue to our attention .
We apologise for any inconvenience caused and understand your frustration.
We will follow up with the installations team now so that they can investigate your query.
Kind Regards,
The VUMA Team