NC
Nicole C
1 reviews | Active since Jul 2022
09 Jun 2025, 13:32
No service, no urgency. Disconnect paying clients
We have been disconnected since Saturday morning and I have just chatted to a webafrica agent who tells me Vuma has disconnected our line - but we paid on time? Horrible service
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Replies (2)
Vumatel's replyOfficial
09 Jun 2025, 19:16Good day Nicole
We apologize for the inconvenience thus far. Please provide us with our full address and we will advise on your connectivity status.
Kind Regards
The Vuma Team
We apologize for the inconvenience thus far. Please provide us with our full address and we will advise on your connectivity status.
Kind Regards
The Vuma Team
Vumatel's reply09 Jun 2025, 19:16
Official
Good day Nicole
We apologize for the inconvenience thus far. Please provide us with our full address and we will advise on your connectivity status.
Kind Regards
The Vuma Team
We apologize for the inconvenience thus far. Please provide us with our full address and we will advise on your connectivity status.
Kind Regards
The Vuma Team
NC
Nicole C's updateReviewer Update
10 Jun 2025, 10:53Update: Vuma technicians were here and sorted. They were amazing, it's just the communication between our ISP and Vuma which is a pain
NC
Nicole C's update10 Jun 2025, 10:53
Reviewer Update
Update: Vuma technicians were here and sorted. They were amazing, it's just the communication between our ISP and Vuma which is a pain