WP
Wynand P
1 reviews | Active since Oct 2019
02 Apr 2023, 16:16
No service - Internet down
Internet off since yesterday afternoon no one knows what is going on. Vumatel does not care about their customers STAY AWAY from them at all costs.
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Replies (2)WP
Wynand P's updateReviewer Update
03 Apr 2023, 14:01Still no resolution to my problem agent contacted me we spoke she called me back asked whether my ONT is powered on then NOTHING!? Wow......
WP
Wynand P's update03 Apr 2023, 14:01
Reviewer Update
Still no resolution to my problem agent contacted me we spoke she called me back asked whether my ONT is powered on then NOTHING!? Wow......
Vumatel's replyOfficial
03 Apr 2023, 15:47Good day WYnand
Thank you for taking our call.Kinldy note that we have escalated your query to our NOC department for manual provisioning.
Regards
The Vuma Team
Thank you for taking our call.Kinldy note that we have escalated your query to our NOC department for manual provisioning.
Regards
The Vuma Team
Best regards,
Vumatel's reply03 Apr 2023, 15:47
Official
Good day WYnand
Thank you for taking our call.Kinldy note that we have escalated your query to our NOC department for manual provisioning.
Regards
The Vuma Team
Thank you for taking our call.Kinldy note that we have escalated your query to our NOC department for manual provisioning.
Regards
The Vuma Team
Best regards,