NO SERVICE FROM VUMATEL OR BRITELINK!!!!

I have been trying 3 months to get assistance to install Vumatel MDU in the complex! I have been given permission to arrange for Vumatel to install in our complex through the BC and HOA. I have contacted the field manager, who advised me that he will install and now ghosting, not answering my calls. I emailed Vumatel; no response, I called them, held for 38 minutes to be cut off. I emailed, tried calling Britelink, no one gets back to me. We have 17 units that want fibre and no one is interested or bothered to assist. All ISP's say that its the FNO = Vumatel and Britelink to install the MDU. Please contact me so that we can get this sorted out please!!! Terrible service these days. You have to beg a technician to due their job which they are paid to do! It's ridiculous!