nA
nawaal A
1 reviews | Active since Sept 2016
03 Jun 2024, 08:03
No service from Vumatel
Still no wifi no technician all I get is it was sent to a technician . Since the 14th of May I have been struggling to someone to either come out or activate my line for 11 Krokodil Close Eastridge. My contact number is ***. CAN SOMEONE TRY TO DO SOMETHING and stop sending me automated messages and then nothing I paid you for a service I am not getting .If don't have technicians say so If you having system issues speak up so people can know. Cause now you just look ***********. Pathetic service . But your opening line is we committed to everyone getting wifi . What a joke have you seen all your complaints.
Helpful (0)
Replies (5)0
Replies (5)nA
nawaal A's updateReviewer Update
03 Jun 2024, 11:393 weeks and no response from VUMATEL. is there a manager or director I can speak to . To try and resolve this matter cause clearly the stuff doesn't know what to do besides escalate.
nA
nawaal A's update03 Jun 2024, 11:39
Reviewer Update
3 weeks and no response from VUMATEL. is there a manager or director I can speak to . To try and resolve this matter cause clearly the stuff doesn't know what to do besides escalate.
Vumatel's replyOfficial
03 Jun 2024, 15:30Good day, Nawaal Allie.
Thank you for getting in touch.
A technician was dispatched and your device was faulty. A new device was installed and services are up.
Kind regards
The Vuma Team
Thank you for getting in touch.
A technician was dispatched and your device was faulty. A new device was installed and services are up.
Kind regards
The Vuma Team
Vumatel's reply03 Jun 2024, 15:30
Official
Good day, Nawaal Allie.
Thank you for getting in touch.
A technician was dispatched and your device was faulty. A new device was installed and services are up.
Kind regards
The Vuma Team
Thank you for getting in touch.
A technician was dispatched and your device was faulty. A new device was installed and services are up.
Kind regards
The Vuma Team
nA
nawaal A's updateReviewer Update
03 Jun 2024, 15:49Lies...
nA
nawaal A's update03 Jun 2024, 15:49
Reviewer Update
Lies...
nA
nawaal A's updateReviewer Update
03 Jun 2024, 16:44Zee sorted it out remotely. No one came out the premises to sort out any faulty device
nA
nawaal A's update03 Jun 2024, 16:44
Reviewer Update
Zee sorted it out remotely. No one came out the premises to sort out any faulty device
Vumatel's replyOfficial
05 Jun 2024, 09:31Good day, Nawaal Allie.
Thank you for the feedback.
Kind regards
The Vuma Team
Thank you for the feedback.
Kind regards
The Vuma Team
Vumatel's reply05 Jun 2024, 09:31
Official
Good day, Nawaal Allie.
Thank you for the feedback.
Kind regards
The Vuma Team
Thank you for the feedback.
Kind regards
The Vuma Team
