1 reviews | Active since Mar 2013
No Service from Vumatel
I got my fibre installed in my house on the 3rd of February. It is now the 7th of February. I still do not have internet available. I have to work from home but do not know how I will manage this upcoming week. I have spoken to so many people at Wondernet per telephone. My cellphone minutes for this month is finish. I have been in constant contact via Email but I do not get any joy. The people I spoke with told me they are waiting for feedback from Vumatel. I even sent a complaint email to *** but it came back. My bill started 3 days ago but I do not have internet connection. At the end of the month we will have to fight again as I refuse to pay pro rata untill my internet connection is fixed. Please fix this or I will have to review Vumatel on every single website and tell everyone on my Facebook and in my community the truth about the service I am getting. I will also have to refer to the consumer rights protection act and take this further.
Thanks for making contact with us.
As per our telephone conversation, you will check your line when you get home and email me back, should you still need assistance.
Kind regards
The Vuma Team
Thanks for making contact with us.
As per our telephone conversation, you will check your line when you get home and email me back, should you still need assistance.
Kind regards
The Vuma Team
