No Service from Vumatel

Hi There,

This is my second encounter with Vumatel. After terrible service at my previous address ending up in my having to write a complaint about the service on hello peter the issue was finally resolved after 6 months. We have recently moved to a new address and once again my battle with getting any service from Vumatel has begun again. I am now paying my monthly instalment with my service provider but I still don't have fibre at home. My battle with Vumatel starts once again. Can someone please let me know what to do!!!!