1 reviews | Active since Sept 2022
No Service
Firstly i wish i could upload photos. My yard is destroyed, Vuma team just left it with exposed condute. I have had internet from 16 May till 28 May it is off, fibre connection problem. Apparently. Turnaround time 72hours. Now given that this installation took more than a month I am not positive that we will be assisted at all. This has been a serious let down from the word go from both Vodacom and Vumatel and you continue tontry and shift blame to Vox,when the issue is not with them. I am very sad and so tired of this poor service. I hope that if someone reads here you rather go to another provider, i honestly cannot recommend Vodacom or Vumatel,it will just cause you stress,inconvenience and money,not worth it. Tried reaching out via social media was told i have been called? No calls on my phone, and told they cannot assist its a Vox issue. Again its not - no accountability and no,none,zero attempt to help us. As i see other reviews atleast i know i am not the only one not that its any consolation. My account will now be debited for almost a 1000 and for what? As there was and is no service.
