GL
Gary L

1 reviews | Active since Jan 2019

31 Oct 2024, 13:49

No service delivery - No Internet

Pathetic service and 0 service delivery. No internet for 3 days they breached the SLA time stated on the call, no one has called me to schedule a visit to come fix the issue, when you call them they drop the call and I still have no idea when I will have internet again. Stay away.

0
Replies (2)
Vumatel
Vumatel's reply31 Oct 2024, 20:53
Official
Good day Gary 

Please note that the provided ticket has been closed and sent back to the ISP as connectivity is restored. Kindly advise if you are able to connect.

Kind Regards
The Vuma Team
GL
Gary L's update01 Nov 2024, 07:05
Reviewer Update
Thanks My Internet has finally been restored.