HN
Herman N
1 reviews | Active since Apr 2012
18 Oct 2023, 07:32
No Service
Have been waiting since Friday for Vumatel to fix my fibre. Received 2 reference numbers from my ISP Supersonic after sending them my speed results and no calls/feedback from Vumatel. We are getting 1mb down and paying for a 1gb down for almost a week. Service delivery is non existent!
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Replies (2)
Vumatel's replyOfficial
18 Oct 2023, 11:18Good morning Herman
We trust that you are well
Kindly be advised that the ticket was sent back to the ISP as there are no speed tests in the ticket for our team to investigate.
Kind Regards
The Vuma Team
We trust that you are well
Kindly be advised that the ticket was sent back to the ISP as there are no speed tests in the ticket for our team to investigate.
Kind Regards
The Vuma Team
Vumatel's reply18 Oct 2023, 11:18
Official
Good morning Herman
We trust that you are well
Kindly be advised that the ticket was sent back to the ISP as there are no speed tests in the ticket for our team to investigate.
Kind Regards
The Vuma Team
We trust that you are well
Kindly be advised that the ticket was sent back to the ISP as there are no speed tests in the ticket for our team to investigate.
Kind Regards
The Vuma Team
Vumatel's replyOfficial
18 Oct 2023, 14:21Hi Herman
The ISP will need to attach your speed tests for our team to investigate. The tickets we have do not have speed tests attached.
Kind Regards
The Vuma Team
The ISP will need to attach your speed tests for our team to investigate. The tickets we have do not have speed tests attached.
Kind Regards
The Vuma Team
Vumatel's reply18 Oct 2023, 14:21
Official
Hi Herman
The ISP will need to attach your speed tests for our team to investigate. The tickets we have do not have speed tests attached.
Kind Regards
The Vuma Team
The ISP will need to attach your speed tests for our team to investigate. The tickets we have do not have speed tests attached.
Kind Regards
The Vuma Team