MvdW
Mike van der Walt

1 reviews | Active since Apr 2018

04 Apr 2018, 11:17

NO SERVICE - 7 DAYS

DAY 7 - NO INTERNET. Vumatel - WHERE ARE YOUR VUMA HEROES????????? You cannot even sort out a problem without lies and promises of NON DELIVERD SERVICE. Service - What service - THERE IS NONE. I have used up my airtime budget for the next two month WAITING WAITING WAITING for a call centre robot to tell me what is happening but all you get is A TECHNICIAN HAS BEEN ASSIGNED. I cannot talk to said technician or any of the almighty tech support staff, and of course management hide behind their useless call centre. Any response received on this platform from the company is also worse than useless.

0
Replies (2)
Vumatel
Vumatel's reply04 Apr 2018, 16:38
Official

Good day

Please accept our sincere apologies for the service you have received thus far.Please be advised that a Vuma Hero will be in contact with you shortly.

Regards

The Vuma Team

MvdW
Mike van der Walt's update05 Apr 2018, 11:03
Reviewer Update
DOES ANYONE READ THESE EXTRA REPLIES OR NOT?