HN
Hanlie N
1 reviews | Active since May 2014
15 Feb 2025, 08:25
No service
Since December last year our Fibre at Vumatel just go off for days. When we call them They just don't care. The one woman told me it is not her problem and she can't and won't do anything about it. Since December this is the fourth time that we are off and it stay off for days. Vumatel is THE WORST Fibre company ever. And is a joke and a disgrace.
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Replies (3)0
Replies (3)
Vumatel's replyOfficial
15 Feb 2025, 18:06Good day Hanlie Niemann
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply15 Feb 2025, 18:06
Official
Good day Hanlie Niemann
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
HN
Hanlie N's updateReviewer Update
15 Feb 2025, 18:45We stay in Zwartkop Centurion. We reported the problem with our service provider. ***. And it is still off. This is unacceptable
HN
Hanlie N's update15 Feb 2025, 18:45
Reviewer Update
We stay in Zwartkop Centurion. We reported the problem with our service provider. ***. And it is still off. This is unacceptable
Vumatel's replyOfficial
17 Feb 2025, 12:20Good day Hanlie Niemann.
Thank you for your response.
The ticket was linked to an outage in the area, the issue was resolved and connectivity restored.
Kind regards
The Vuma Team
Thank you for your response.
The ticket was linked to an outage in the area, the issue was resolved and connectivity restored.
Kind regards
The Vuma Team
Vumatel's reply17 Feb 2025, 12:20
Official
Good day Hanlie Niemann.
Thank you for your response.
The ticket was linked to an outage in the area, the issue was resolved and connectivity restored.
Kind regards
The Vuma Team
Thank you for your response.
The ticket was linked to an outage in the area, the issue was resolved and connectivity restored.
Kind regards
The Vuma Team