PW
Pieter W
1 reviews | Active since Jun 2016
19 Mar 2021, 13:58
No Service
I had a break in my fibre line and have been waiting 2 weeks (since 5 March) for anyone to contact me about a quote and reinstallation.
Calling back and forth between Vuma and my ISP with no result. What is the use of tickets and escalating them if nothing is done in the end?!
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Vumatel's replyOfficial
23 Mar 2021, 09:41Good day Pieter
Thank you for taking my call. Kindly note that your query has been escalated to our support team
Regards
The Vuma Team
Thank you for taking my call. Kindly note that your query has been escalated to our support team
Regards
The Vuma Team
Vumatel's reply23 Mar 2021, 09:41
Official
Good day Pieter
Thank you for taking my call. Kindly note that your query has been escalated to our support team
Regards
The Vuma Team
Thank you for taking my call. Kindly note that your query has been escalated to our support team
Regards
The Vuma Team