TB
Tracy B
1 reviews | Active since Sept 2012
06 Dec 2018, 11:31
No Service
Vumatel installed fibre outside of our residence August 2018, Not only did they guys hit a water pipe but they didn't report it.
I have been trying to get hold of someone that can take responsibility and pay for this as we had to repair the damage this since August 2018.
No one is even bothered to reply to my email. It is totally disgusting customer service.
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Vumatel's replyOfficial
06 Dec 2018, 15:45 Good day
We apologise for any inconvenience caused and understand your frustration. We will follow up with the relevant area manager now so that they can investigate your query. Kind Regards, The VUMA Team
We apologise for any inconvenience caused and understand your frustration. We will follow up with the relevant area manager now so that they can investigate your query. Kind Regards, The VUMA Team
Vumatel's reply06 Dec 2018, 15:45
Official
Good day
We apologise for any inconvenience caused and understand your frustration. We will follow up with the relevant area manager now so that they can investigate your query. Kind Regards, The VUMA Team
We apologise for any inconvenience caused and understand your frustration. We will follow up with the relevant area manager now so that they can investigate your query. Kind Regards, The VUMA Team