1 reviews | Active since Feb 2017

01 Jun 2018, 07:03

No Service

Can someone from Vumatel please contact me, My Fibre to the home installation was done but the installer mentioned that the pole was not live, I have escalated this to my ISP (Afrihost) as well, please assist from a Vumatel support perspective. The LOS signal on my ONT is flashing red and I have absolutely no joy with your call center staff.

0
Replies (1)
Vumatel
Vumatel's reply01 Jun 2018, 15:08
Official

Good day

We apologise for any inconvenience caused and understand your frustration. We will follow up with the Installations team now so that they can investigate your query.

Regards

The Vuma team

Best regards,