1 reviews | Active since Feb 2018
NO SERVICE
Vumatel undertakes to repair the fibre within 24 to 48 working hours. I have now been waiting 96 working hours (104hrs if you include the week-end where I had no service) and I still have not heard a word back from my service provider (Mweb). I have been phoning them daily and they have marked it as urgent to Vumatel as I work from home but Vumatel just never responds.
Good day Lee,
We truly apologise for the service that you have received thus far, we have tried to make contact with you regarding the issue so that we can assist in getting the matter resolved. We will make contact with you tomorrow again to assist in getting the matter sorted.
Kind regards,
The VUMA Team
Good day Lee,
We truly apologise for the service that you have received thus far, we have tried to make contact with you regarding the issue so that we can assist in getting the matter resolved. We will make contact with you tomorrow again to assist in getting the matter sorted.
Kind regards,
The VUMA Team