No service

Aerial fibre was installed at my house, but the guys left without testing / setting up. A call was logged through Afrihost and nobody came back.

I called, and the guy said the problem was at Afrihost. This turned out not to be correct.

I called th installer from Vuma, he said it was at Vuma's offices.

I have since confirmed it's Vuma's fault. I logged a new call, and 48 hours have again passed with no word

Please, please, please. Two weeks ago when I complained they called within minutes, and posted their response here. I was initially impressed,, and I commented favouribly in hellopetre. But the bottom line two weeks later is my business is hurting because someone at Vumatel needs to do a few simple clicks with a mouse.