FO
Frank O
1 reviews | Active since Mar 2017
11 Nov 2017, 06:21
No service
I was told the service will activate after 8 hours of installation. 96 have passed and it's not working. I've sent e mails and no response. It is almost impossible to get hold of the call centre and when I did, I was told to wait another 8 hours. Still not working.
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
13 Nov 2017, 16:47Good day Frank
We trust that you are well.
Thank you for taking our call. We have requested to have your line configured as per your ticket logging.
Regards
Grace
The Vuma Team
Best regards,
Vumatel's reply13 Nov 2017, 16:47
Official
Good day Frank
We trust that you are well.
Thank you for taking our call. We have requested to have your line configured as per your ticket logging.
Regards
Grace
The Vuma Team
Best regards,
FO
Frank O's updateReviewer Update
18 Nov 2017, 12:32I had to log another call. Ticket number 26711. Another weekend go by without internet. What am I paying for?
I want credit for this.
FO
Frank O's update18 Nov 2017, 12:32
Reviewer Update
I had to log another call. Ticket number 26711. Another weekend go by without internet. What am I paying for?
I want credit for this.