Hellopeter
Share Your Experience

1 reviews | Active since Aug 2017

25 Mar 2018, 18:42

No response

Vumatel has recently installed fiber cables in our residential area.

Since installation, my sprinkler system on my front lawn has not been working. I have, during the past almost 3 weeks spoken/communicated with Tshepiso ( ********** 279) twice. I have to follow-up the whole time. He advised that he has referred this to Sbu ( ********** 396) more than a week ago. No contact as yet.

I have also spoken to the maintenance / construction teams in the area. Three times. Seems these people do not understand English. What is going on?

I am being ignored by this company!

0
Replies (2)
Vumatel
Vumatel's reply26 Mar 2018, 11:58
Official

Good day Mr Classen

We trust that you are well.

We tried to contact you regarding the review but could not get through to you so we left a message instead. We will be sending you an email please respond to it.

We hope you find the above in order .

Kind Regards

The Vuma Team

Best regards,

's update06 May 2018, 18:01
Reviewer Update
Afternoon. The subcontractor came to fix my sprinkler system. I wasn't at home, and my **** assisted them. I checked the system two days after. Only one of the three sprinklers are functional. The one that functions were spraying on the road and not on the grass, so I am not sure how they tested it, and how the contractor could leave advising the system is fixed. I contacted Tshepiso ( ********** 279) more than two weeks ago. He advised he will solve. No response since then. This means that I have now been without a functional sprinkler system for more than 2 and a half months. Please can this be resolved now. I fixed this system in December at a cost in excess of R 1000. It worked properly, until Vumatel arrived. I want to use the same supplier, and not yours. Please.