No internet whole Day

I can't believe you lair to your customers, and provide poor services. My ticket is still open from yesterday ‪#***6‬. Anyone looking for Fibre please stay away from this provider, they are very bad, no customer care line, they use only WhatsApp and internet robot. No communication for internet disruptions so you can plan ahead. Worse part I just paid my monthly premium and this is their thank you. Whole day could not work while waiting for their technician and could not write my assignments.