PZ
Paul Z

1 reviews | Active since Mar 2014

18 Mar 2023, 18:22

No internet. No way to contsct you directly

Thanks Vumatel. Long weekend with no internet.10 hour with no service. And no way to contact you directly

0
Replies (4)
Vumatel
Vumatel's reply20 Mar 2023, 09:55
Official
Good morning Paul 

We trust that you are well 

We dialed your number a few minutes ago and spoke to a lady that confirmed that the line has been restored. 

Kind Regards 
The Vuma Team 
PZ
Paul Z's update22 Mar 2023, 14:42
Reviewer Update
Same issue again today. No internet since this morning. 2nd time in less than a week.

Vumatel
Vumatel's reply22 Mar 2023, 15:35
Official
Good day Paul 

We trust that you are well 

We tried to contact you this afternoon and your line rang unanswered. We have escalated the ticket back to the maintenance department. 

Kind Regards 
The Vuma Team 
PZ
Paul Z's update22 Mar 2023, 16:25
Reviewer Update
I did answer the phone but there was no one at the other end.