AL
Amanda L

1 reviews | Active since Sept 2018

10 Aug 2022, 17:53

No internet no warning no resolution

Apparently my internet is down as Vumatel is upgrading. No warning, no notice...nothing. And I'm not even upgrading!! Definitely switching to competent people.

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Replies (6)
AL
Amanda L's update11 Aug 2022, 08:17
Reviewer Update
24 hours later and I'm told my IP address has expired. And they say another 48 hours to sort it. I work from home. What am I meant to do???
AL
Amanda L's update11 Aug 2022, 11:19
Reviewer Update
Vodacom have not given this to me!!! Please tell me how I am meant to get this? For Vodacom the S/R is ***.
AL
Amanda L's update11 Aug 2022, 15:50
Reviewer Update
Now I'm told my line was accidentally deleted in the migration!!! And another 48 hour wait!! After already waiting two days!
AL
Amanda L's update12 Aug 2022, 12:10
Reviewer Update
Still haven't heard a word Vumatel!!!! Three days of income lost. Thanks.
AL
Amanda L's update12 Aug 2022, 17:02
Reviewer Update
And now you say you are setting up a new contract and the first installation date is next week??? Omg vumatel!!!! I never cancelled my contract.
AL
Amanda L's update12 Aug 2022, 17:06
Reviewer Update
This is absolutely disgusting and appalling service. I will be on all social media every hour until this is fixed.