PJ
Paul J
1 reviews | Active since Jul 2011
23 Jul 2023, 05:47
No Internet Kempton Park Glen Marais
Hi,
After numerous calls and emails my internet at 27 Casa Toscana Lepelhout Street Glen Marais Kempton is still of from Thursday afternoon. I would like to know what both Vox and Vumatel are going to do about this. See Vumatel refno. ***.
If my internet isn't working by this morning I will ensure everyone knows the kind of service that is provided by both suppliers. I wasn't able to do any work from Thursday, but clearly you don't care about the needs of your customers, just easy and quick to take a debit order.
I was informed my a manager by Vox last night that Vumatel maintenance will be done and my service should be up this morning, and it is clearly not the case.
Helpful (0)
Replies (1)0
Replies (1)Vumatel's replyOfficial
24 Jul 2023, 13:12Good day Paul Jankowitz
Thank you for getting in touch.
Our maintenance team has been in touch and has scheduled an appointment to check the fibre line.
We are truly sorry for the unpleasant experience.
Kind regards
The Vuma Team
Thank you for getting in touch.
Our maintenance team has been in touch and has scheduled an appointment to check the fibre line.
We are truly sorry for the unpleasant experience.
Kind regards
The Vuma Team
Vumatel's reply24 Jul 2023, 13:12
Official
Good day Paul Jankowitz
Thank you for getting in touch.
Our maintenance team has been in touch and has scheduled an appointment to check the fibre line.
We are truly sorry for the unpleasant experience.
Kind regards
The Vuma Team
Thank you for getting in touch.
Our maintenance team has been in touch and has scheduled an appointment to check the fibre line.
We are truly sorry for the unpleasant experience.
Kind regards
The Vuma Team
