NT
Namhla T
1 reviews | Active since Oct 2019
15 Oct 2024, 19:58
No internet for 30 days.
I ordered and paid for WiFi on September 16th. I have been waiting for installation since. When I contacted Vumatel they said they no longer supply fibre to my area but will not process a refund. On top of that, on their website they are still offering fibre deals which means they are still ripping people off selling them a product that they know they will not be able to fulfill.
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Namhla T's updateReviewer Update
17 Oct 2024, 10:21Hi that's not good enough for me. I already got that response from your team on 9th of October and they responded to say that they don't do installations in my area and I must log a refund but they did not give me the refund process. That's what I want, a refund. I don't want your fibre anymore. Pay me back.
NT
Namhla T's update17 Oct 2024, 10:21
Reviewer Update
Hi that's not good enough for me. I already got that response from your team on 9th of October and they responded to say that they don't do installations in my area and I must log a refund but they did not give me the refund process. That's what I want, a refund. I don't want your fibre anymore. Pay me back.