AM
Andile M

1 reviews | Active since Jul 2021

03 Mar 2025, 13:01

No Internet for 2 monthts, No calls being picked up, No assistance

I switched from Network to Network thinking the issue is with Network providers only to realise the FIBRE might be the problem, they sent a technician who only looked at it for 10 minutes immediatly after he left I was back to no internet. Tried for a whole month to get them to send someone to come and change the box I am still waiting.

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Replies (1)
AM
Andile M's update07 Mar 2025, 08:42
Reviewer Update
No, Your team has not checked the line and fiber. Your team is supposed to send a technician to either change or update the whole Fiber box which has not been happing. Trouble shooting had been done everyday and the problem is still there.

Stop responding with the a script and actually get this issue solved.