JB
Julie B
1 reviews | Active since May 2024
09 May 2024, 11:27
NO INTERNET FOR 14 DAYS
ISP has escalated my complaint to Vumatel maintenance team. I haven't had internet for the last 14 days no internet from the fibre box. I am beyond frustrated being phoning MWEB service provider for last 14 days just to be told it is escalated to Vumatel and a technician will contact me I am still waiting. I work from home THIS IS costing me money. Don't clients have rights!!! BEYOND FRUSTRATED!!!!!!
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Replies (1)Vumatel's replyOfficial
09 May 2024, 11:31Good day Julie
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply09 May 2024, 11:31
Official
Good day Julie
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
