JB
Julie B

1 reviews | Active since May 2024

09 May 2024, 11:27

NO INTERNET FOR 14 DAYS

ISP has escalated my complaint to Vumatel maintenance team. I haven't had internet for the last 14 days no internet from the fibre box. I am beyond frustrated being phoning MWEB service provider for last 14 days just to be told it is escalated to Vumatel and a technician will contact me I am still waiting. I work from home THIS IS costing me money. Don't clients have rights!!! BEYOND FRUSTRATED!!!!!!

0
Replies (1)
Vumatel
Vumatel's reply09 May 2024, 11:31
Official
Good day Julie

Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team