No internet for 10 days

After inumerous calls to their call centre at my own cost and 4 teams sent to my home, Vumatel still does not know what the problem is. No landline or internet fiber for 10 days now. For the past 2 days we have been promised that a "new team" will be sent to us - I am still waiting. Extremely unhappy and frustrating experience. Do not recommend them☹️