MP
Modise P

1 reviews | Active since Jan 2016

30 Oct 2022, 10:01

No internet connection no customer care service available have pics available

I haven't internet connection for the past 3days.and been trying to log a call and contacted technicians online and offline but no one answers. I'm sick if this. And they still yet t receive my monthly installment, which I'll will hold until they pay attention to me .

0
Replies (2)
MP
Modise P's update01 Nov 2022, 07:30
Reviewer Update
But since when have I ever paid on that date? All my payments were done after that date except the first once in May 2022. And I never asked for a payment date change. You're not consistent with your billing system. And I usually get a reminder sms which this time I did not. 🚮🚮🚮
Vumatel
Vumatel's reply03 Nov 2022, 09:39
Official
Good day 
Kindly follow up with your ISP as we can not advise on your billing and payment dates as the ISP conducts monthly billings on your account to provide you with monthly internet access.

Kind Regards
The Vuma Team