CL
Caitlin L
1 reviews | Active since Mar 2024
13 Jul 2024, 20:55
No internet connection for 2 times in a month.
Yesterday was the second time in this month that my Internet got disconnected for no reason, and requesting assistance from vumatel takes forever. For this month, I had no internet connection for 9 days and I'm a university student who needs to register for my next semester. How do i register if I got no internet connection? And furthermore, they still charge me for a full month yet for 9 days I had no internet connection.
Very frustrating people to deal with. I'm sitting with a possibility of losing a semester because of this entire situation. Very poor assistance and maintenance with Vumatel.
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Caitlin L's updateReviewer Update
15 Jul 2024, 06:06Still no reply from vumatel and my deadkine to register is growing closer, I'm literally frustrated at this point. There's no sense of urgency when it comes to such important matters, they couldn't care less that it's my career that's gonna be affected.
I'm so ****ed off, nobody should face such a situation and it disgusts me that I chose this Internet service provider and to top it all off, they still would charge me for 12 days yet I had no internet connection.
I'm so ****ed off, nobody should face such a situation and it disgusts me that I chose this Internet service provider and to top it all off, they still would charge me for 12 days yet I had no internet connection.
CL
Caitlin L's update15 Jul 2024, 06:06
Reviewer Update
Still no reply from vumatel and my deadkine to register is growing closer, I'm literally frustrated at this point. There's no sense of urgency when it comes to such important matters, they couldn't care less that it's my career that's gonna be affected.
I'm so ****ed off, nobody should face such a situation and it disgusts me that I chose this Internet service provider and to top it all off, they still would charge me for 12 days yet I had no internet connection.
I'm so ****ed off, nobody should face such a situation and it disgusts me that I chose this Internet service provider and to top it all off, they still would charge me for 12 days yet I had no internet connection.