CM
Calvin M
1 reviews | Active since Oct 2024
02 Oct 2024, 15:16
No internet
Giving a one star is being generous, this service is beyond bad , have been waiting since Friday for an update and an ETA for our line to be fixed, Accelerit states that vumatel is busy with maintenance, but no communication or any sorts this is beyond bad and i am looking at further options to take this further and higher we are a telecom’s company ourselves and even we know how terrible vumatel service is now , the contact numbers dont even go through!!
I want this sorted now !!
Vumatel ticket number : ***0 Cell number : ***
Helpful (0)
Replies (2)0
Replies (2)Vumatel's replyOfficial
03 Oct 2024, 16:11Good day Calvin
Please note that we have escalated your query to our support team.
Regards
The Vuma Team
Please note that we have escalated your query to our support team.
Regards
The Vuma Team
Vumatel's reply03 Oct 2024, 16:11
Official
Good day Calvin
Please note that we have escalated your query to our support team.
Regards
The Vuma Team
Please note that we have escalated your query to our support team.
Regards
The Vuma Team
CM
Calvin M's updateReviewer Update
04 Oct 2024, 10:05And we are still waiting ??
The technician came out yesterday 3/10/2024 and said the cables was damaged and are busy fixing it , but they weren’t even busy they disappeared and our fibre is still down !
This is the 7th Day !!!
I want this fixed today, not going the weekend without wifi we run a business!!
The technician came out yesterday 3/10/2024 and said the cables was damaged and are busy fixing it , but they weren’t even busy they disappeared and our fibre is still down !
This is the 7th Day !!!
I want this fixed today, not going the weekend without wifi we run a business!!
CM
Calvin M's update04 Oct 2024, 10:05
Reviewer Update
And we are still waiting ??
The technician came out yesterday 3/10/2024 and said the cables was damaged and are busy fixing it , but they weren’t even busy they disappeared and our fibre is still down !
This is the 7th Day !!!
I want this fixed today, not going the weekend without wifi we run a business!!
The technician came out yesterday 3/10/2024 and said the cables was damaged and are busy fixing it , but they weren’t even busy they disappeared and our fibre is still down !
This is the 7th Day !!!
I want this fixed today, not going the weekend without wifi we run a business!!
