1 reviews | Active since Jan 2016
No Internet
There should definitely be a 0 rating option. Seriously, how can this company operate with such pathetic service, I spent almost a month with the call center trying to get them to rectify my address which they captured, and when they do schedule an installation, they don't show up, without a phone call or any sort of communication to notify me. I wish I didn't have to deal with such idiots! After I called them, they tell me, the scheduling department did not assign anyone to do my installation! But they sent out confirmation for the install! This is really terrifying, how can this company still be in business?
After 2 weeks, the fibre was installed, and after only 2 days, the fibre is down, with no communication from Vumatel! I have logged a call with no response nor ETR. Really bad service.
Good day
We trust that you are well.
Kindly email us your address and contact details to *** so that we can follow up on your issue. Please provide us with the ticket number as well.
We hope you find the above in order.
Kind Regards
The Vuma Team
Good day
We trust that you are well.
Kindly email us your address and contact details to *** so that we can follow up on your issue. Please provide us with the ticket number as well.
We hope you find the above in order.
Kind Regards
The Vuma Team
