No interest in after sale service

I strongly recommend that no one signs up with Vumatel or Webafrica. After months of waiting for installation, our router finally arrived last week, however we are unable to use the router as there is no internet access, the issue has been reported to both Webafrica and Vumatel on Saturday but neither party cares to assist their clients. The only lines that get answered are the sales calls, otherwise good luck trying to get hold of them for any after sale service, but they will continue to happily debit your account knowing that you are unable to use the internet. Disgusted by the service received thus far!!