BD
Bheki D
1 reviews | Active since Jan 2018
22 Oct 2020, 10:38
No installation for 21 days
Horrible service. Rude call center consultant who refused to put me through to a supervisor.
I signed up for installation and service 21 days ago nothing has been done no communication so what ever. I have to call each and every time to make a follow up and I promise to be assisted yet no assistance.
Talking about horrible ways of running a business.
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Replies (4)BD
Bheki D's updateReviewer Update
22 Oct 2020, 10:46Your agents should also learn how to write e-mails, just look below.
hello i have received your email, i am going to send this to vuma tel to change the address on their side and the contact number as well,since you already made payment i will call you shortly with feed back thank you
hello i have received your email, i am going to send this to vuma tel to change the address on their side and the contact number as well,since you already made payment i will call you shortly with feed back thank you
BD
Bheki D's update22 Oct 2020, 10:46
Reviewer Update
Your agents should also learn how to write e-mails, just look below.
hello i have received your email, i am going to send this to vuma tel to change the address on their side and the contact number as well,since you already made payment i will call you shortly with feed back thank you
hello i have received your email, i am going to send this to vuma tel to change the address on their side and the contact number as well,since you already made payment i will call you shortly with feed back thank you
Vumatel's replyOfficial
22 Oct 2020, 14:22Good day
Thank you for being in contact with us. Kindly note that a Vuma Hero will be in contact with you to assist further.
Regards
The Vuma Team
Thank you for being in contact with us. Kindly note that a Vuma Hero will be in contact with you to assist further.
Regards
The Vuma Team
Vumatel's reply22 Oct 2020, 14:22
Official
Good day
Thank you for being in contact with us. Kindly note that a Vuma Hero will be in contact with you to assist further.
Regards
The Vuma Team
Thank you for being in contact with us. Kindly note that a Vuma Hero will be in contact with you to assist further.
Regards
The Vuma Team
BD
Bheki D's updateReviewer Update
22 Oct 2020, 14:43Still those hero are not well trained and I know I wont get assistance
BD
Bheki D's update22 Oct 2020, 14:43
Reviewer Update
Still those hero are not well trained and I know I wont get assistance
Vumatel's replyOfficial
29 Oct 2020, 14:44Good day Bheki
Kindly note that we have tried calling you several times but there was no response. Kindly respond to our email with a convenient time to call so that we can assist with resolving your query.
Regards
The Vuma Team
Kindly note that we have tried calling you several times but there was no response. Kindly respond to our email with a convenient time to call so that we can assist with resolving your query.
Regards
The Vuma Team
Vumatel's reply29 Oct 2020, 14:44
Official
Good day Bheki
Kindly note that we have tried calling you several times but there was no response. Kindly respond to our email with a convenient time to call so that we can assist with resolving your query.
Regards
The Vuma Team
Kindly note that we have tried calling you several times but there was no response. Kindly respond to our email with a convenient time to call so that we can assist with resolving your query.
Regards
The Vuma Team