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Cynthia H
1 reviews | Active since Aug 2016
26 Apr 2024, 10:53
No installation done for over a month
During the past month and a half I have cancelled with 2 ISP's due to the delay of Vumatel installation. Most ISP will lose clients because of your bad service delivery. 1st ISP I app**** for Vibre installation on the 19th of March 2024. To date, installation has not been done by Vumatel. 2nd ISP, order submitted 18 April, to date no installation
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Replies (2)
Vumatel's replyOfficial
26 Apr 2024, 13:53Good day Cynthia
Thank you for being in contact with us. Please note that we have escalated your query to our installations team.
Regards
Thanda
Thank you for being in contact with us. Please note that we have escalated your query to our installations team.
Regards
Thanda
Vumatel's reply26 Apr 2024, 13:53
Official
Good day Cynthia
Thank you for being in contact with us. Please note that we have escalated your query to our installations team.
Regards
Thanda
Thank you for being in contact with us. Please note that we have escalated your query to our installations team.
Regards
Thanda
CH
Cynthia H's updateReviewer Update
03 May 2024, 07:49To date no installation has taken place at my residents. It is the 3rd of May, Seems I am going to have to cancel with the ISP again and move somewhere else. What is the delay? Why has no technicians come out. Why are you rendering such bad service?
CH
Cynthia H's update03 May 2024, 07:49
Reviewer Update
To date no installation has taken place at my residents. It is the 3rd of May, Seems I am going to have to cancel with the ISP again and move somewhere else. What is the delay? Why has no technicians come out. Why are you rendering such bad service?