FM
Fahmieda M
1 reviews | Active since Feb 2025
01 Feb 2025, 18:08
*** no help when u need it
I have being having a problem with vuma I have being trying so long to contact them can get hold of any1 this is a very bad fiber to use there's no help when u need it
Helpful (0)
Replies (1)0
Replies (1)
Vumatel's replyOfficial
07 Feb 2025, 14:32Good day Fahmieda Moodley
Thank you for getting in touch.
Please be advised that your first point of contact when you have an issue relating to your connection is your ISP (internet service provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us), if the issue is fibre-related then a Vumatel ticket will be logged. Kindly reach out to your ISP.
Your ISP is WebAfrica: Phone: ***WhatsApp Support Line: *** , https://twitter.com/webafrica , https://www.facebook.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Thank you for getting in touch.
Please be advised that your first point of contact when you have an issue relating to your connection is your ISP (internet service provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us), if the issue is fibre-related then a Vumatel ticket will be logged. Kindly reach out to your ISP.
Your ISP is WebAfrica: Phone: ***WhatsApp Support Line: *** , https://twitter.com/webafrica , https://www.facebook.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Best regards,
Vumatel's reply07 Feb 2025, 14:32
Official
Good day Fahmieda Moodley
Thank you for getting in touch.
Please be advised that your first point of contact when you have an issue relating to your connection is your ISP (internet service provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us), if the issue is fibre-related then a Vumatel ticket will be logged. Kindly reach out to your ISP.
Your ISP is WebAfrica: Phone: ***WhatsApp Support Line: *** , https://twitter.com/webafrica , https://www.facebook.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Thank you for getting in touch.
Please be advised that your first point of contact when you have an issue relating to your connection is your ISP (internet service provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us), if the issue is fibre-related then a Vumatel ticket will be logged. Kindly reach out to your ISP.
Your ISP is WebAfrica: Phone: ***WhatsApp Support Line: *** , https://twitter.com/webafrica , https://www.facebook.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Best regards,