1 reviews | Active since Oct 2018

20 Oct 2018, 10:14

No help and communication.

Item: Vumatel
Rating: 1
Author: Wanda P

Vuma is the worst support service I ever came upon. Their communication is terrible, and they laid to me about activation and they can not help or explain how the proses work. Now I must still wait for my activation after 3 months. Do not get Vuma!

Helpful (0)

Replies (4)

Vumatel's replyOfficial

20 Oct 2018, 11:51

Good Morning Wanda

We trust that you are well.

We sincerely apologise for the experience you have had with us thus far.

We have sent an email to the provisioning team to assist us with your issue.

We hope you find the above in order.

Kind Regards

The Vuma Team

Best regards,

Vumatel's reply20 Oct 2018, 11:51

Official

Good Morning Wanda

We trust that you are well.

We sincerely apologise for the experience you have had with us thus far.

We have sent an email to the provisioning team to assist us with your issue.

We hope you find the above in order.

Kind Regards

The Vuma Team

Best regards,

Vumatel's replyOfficial

22 Oct 2018, 09:18

Good Morning Wanda

We trust that you are well.

We will be following up with the team this morning regarding your ticket.

Regards

The Vuma Team

Best regards,

Vumatel's reply22 Oct 2018, 09:18

Official

Good Morning Wanda

We trust that you are well.

We will be following up with the team this morning regarding your ticket.

Regards

The Vuma Team

Best regards,

Wanda P's updateReviewer Update

22 Oct 2018, 19:32

Thank you for swift reply and help.

Wanda P's update22 Oct 2018, 19:32

Reviewer Update

Thank you for swift reply and help.

Vumatel's replyOfficial

03 May 2019, 13:53

Hi Wanda

Please note that we will now be closing the review off on our side.

Regards
The Vuma Team

Best regards,

Vumatel's reply03 May 2019, 13:53

Official

Hi Wanda

Please note that we will now be closing the review off on our side.

Regards
The Vuma Team

Best regards,