NO fibre working after waiting for so long

I have no fiber with Vumatel for the past 5 days . I still don't have fiber and i still don't have internet. I had so many tickets that have been opened. I have contacted countless times. They sent 3 people to check and they all leave without resolving anything. This is the worse company to be associated with and i regret cancelling my contract with Telkom. Now i have no internet for a week waiting for them. Never again will i choose or recommend Vumatel. Useless.