No fibre for 4days!!!

Day 4 without internet and still Vodacom refuse to help! Vumatel messed up our connection when they came to work on the vumatel lines here. No one has called, no technician has been sent out to fix this issue!!! I am paying for a service i cannot use and on top of that i have had to purchase mobile data just to be able to work! This is not tight, its bad bad bad service with no customer support. Hate it