NO feedback, DON'T show up to appointments schedled, put the phone down in oyur ear, BAD SERVICE!!!!!

Placed an order early January 2018. Explained they received my order, but will contact me the 15th when the builders holiday end to install fibre line. Eventually I contacted them after 2 weeks, I was not scheduled. They promised several times to phone back, yet nothing. Eventually phoned from Monday, 29 January to Wednesday, 31 January, continuously, promised to phone me back, but nothing. Eventually I was scheduled for an installation at 8:30 on 31 January. Nobody showed, no phone calls. I phoned several times. management were in meetings from 8:45 all the way through to 14:00. I was told in the process that Nomsa, the co-ordinator is in charge of my account. According to the call centre agent, Fersantino, she is "useless" and several customers have complained. He went to call a manager from the meeting. Did not return after 15 minutes and the phone went dead. No call back. I phoned again, spoke to Aamina, the scheduling manager, who said she will call the GM. I held on for 11 minutes, suddenly went to a voice that said please leave a message, but not identifying who. I put the phone down. I gave up.

DON'T USE VUMATEL - AVOID AS FAR AS POSSIBLE. TELKOM'S SERVICE IS BETTER!