No Feedback after enquiries

I understand that the new installations might take some time, as everyone want the latest and greatest regarding broadband. When I saw Vumatel started installing in our area I signed up via the website, thinking I might be some where near the front of the row as soon as they go live. For the last couple of weeks I got an sms stating that the instillation of my fibre can be up to 4 weeks as they had more signups as anticipated. So I waited for about 3 weeks getting the same sms. Then at the beginning of the week I got a new sms stating they are very busy with new installs please be patient. That sort of communication does not work for me as I signed up more than 2 months ago.

So I started emailing every email I could get of Vumtel and no one cam back to than I saw there social email being listed everywhere and emailed them. The Social email guys cam back to me telling me the Scheduling team will phone me before COB. I am still waiting already emailed social@vumtel again with out any replies.

My main problem is that I want clear timelines as I also have things going on, on my side and want to plan as I also have to give 3 months notice on my business adsl account.. Give me sort of communication I can plan against or something, than just keeping quite or tell me something that does not happen.