1 reviews | Active since Oct 2011
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Appointment was made for my line to be installed for Saturday 15 Sep at 11:30 the team turned up at 15:00 and i was not home. In your terms and conditions if the owner is not home you will be liable to pay R 800. Is vuma going to pay my first month subscription as they did not honer their appointment? They turned up on Sunday with no appointment at 12:00 and the line was installed. I am still not connected because no object number is loaded. How long does this usually take for this to be done? Do I need to wait for another 2 months?
Good Afternoon Louis
We trust that you are well.
We sincerely apologise for the experience you have had with us thus far. We will send your query to the installation's department to look into this matter. Kindly note that we are a best-effort service and we try to resolve issues as soon as possible although provisioning may take update 5 days.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Good Afternoon Louis
We trust that you are well.
We sincerely apologise for the experience you have had with us thus far. We will send your query to the installation's department to look into this matter. Kindly note that we are a best-effort service and we try to resolve issues as soon as possible although provisioning may take update 5 days.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Good Morning Louis
We trust that you are well.
We have been advised that your issue has been resolved and we will be closing the review on our side.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Good Morning Louis
We trust that you are well.
We have been advised that your issue has been resolved and we will be closing the review on our side.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,