MV
Marno V
1 reviews | Active since Dec 2018
07 May 2024, 19:55
No customer service, Be warned.
For the couple of months every day i got a problem with my fibre line, i got a 200mb up/down, getting 1mbps contacted my ISP they escalate a ticket to vumatel, vumatel has the worst customer experience ever, no one has called me once from the company. Save yourself time and freedom of internet don't do the same mistake i have done.
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Replies (2)0
Replies (2)
Vumatel's replyOfficial
08 May 2024, 10:09Good day Marno
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.
Kind Regards
The Vuma Team
Vumatel's reply08 May 2024, 10:09
Official
Good day Marno
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.
Kind Regards
The Vuma Team
MV
Marno V's updateReviewer Update
08 May 2024, 17:45Still not resorted but thanks for the reply, first time in 2 month i get a response from you.
Paying for a 200mb line, only getting 30mbps after you said its restored lol
Paying for a 200mb line, only getting 30mbps after you said its restored lol
MV
Marno V's update08 May 2024, 17:45
Reviewer Update
Still not resorted but thanks for the reply, first time in 2 month i get a response from you.
Paying for a 200mb line, only getting 30mbps after you said its restored lol
Paying for a 200mb line, only getting 30mbps after you said its restored lol