DP
Daniel P

1 reviews | Active since Mar 2021

12 Apr 2021, 07:13

No customer service at all!!!!!!!!!!!! I am so sick of companies who do not care to supply a service!!!!

Vumatel's service is even worse now that you cannot contact them directly. I now have to work through my ISP (Cell C) who is just as ***********. I moved to a new address and need my line activated. Everytime I contact Cell C they tell me that Vumatel needs to install a new CPE box. There is currently one installed so not too sure why a new one must be installed. Cell C tells me with every call I make that it will take 24 to 48 hours. It has now been 3 weeks and I still do not have connectivity. I really cannot see what can be so difficult. I was told on the 18th of March that Vumatel will make contact with me to arrange for installation

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