No connectivity

I have been getting outages every week of the month since Jan 2023, No response to connectivity outage since Tuesday, Call logged yesterday with home-connect who are also waiting for vuma. Everyone in Vuma's call centre gives the same line .....its been referred to the technical team and has been escalated. They all promise to phone back with an indication of where the ticket is in the queue and when a call from a technician can be expected. Not one of them keeps the promise.