PN
Pumlani N
1 reviews | Active since Mar 2023
04 Mar 2023, 08:50
No connection since 4th February
I won't recommend this to anybody, i have been with no WI-FI since 4th February and Vuma keeps on taking my money I fee like I being ****med, I suggested that I want to close this account but nobody is willing to assist in anyway. 12th February refence no ISP*** was issued but nothing happened and 3rd March another reference ISP - ***.
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Vumatel's replyOfficial
05 Mar 2023, 15:42Good day Pumlani N
Thank you for getting in touch.
We sincerely apologize for the frustration caused to you. We have escalated both tickets to the maintenance team, we will revert to you with feedback.
Kind regards
The Vuma Team
Thank you for getting in touch.
We sincerely apologize for the frustration caused to you. We have escalated both tickets to the maintenance team, we will revert to you with feedback.
Kind regards
The Vuma Team
Vumatel's reply05 Mar 2023, 15:42
Official
Good day Pumlani N
Thank you for getting in touch.
We sincerely apologize for the frustration caused to you. We have escalated both tickets to the maintenance team, we will revert to you with feedback.
Kind regards
The Vuma Team
Thank you for getting in touch.
We sincerely apologize for the frustration caused to you. We have escalated both tickets to the maintenance team, we will revert to you with feedback.
Kind regards
The Vuma Team