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Item: Vumatel
Rating: 1

I returned from holiday on 2 January and since then, no internet. My ISP Afrihost has logged a maintenance ticket with Vuma, as our line is down. To date nothing has happened, no feedback

Helpful (0)

Replies (5)

's updateReviewer Update

04 Jan 2023, 14:24

Thanks for your response. I only have my Afrihost ticket info which is Ticket ID: XSA-***5
Department: Fibre Support
Priority: High

's update04 Jan 2023, 14:24

Reviewer Update

Thanks for your response. I only have my Afrihost ticket info which is Ticket ID: XSA-***5
Department: Fibre Support
Priority: High

's updateReviewer Update

05 Jan 2023, 11:25

Sterlig Retirement Village, House 18, 2 naboom street, Wilropark

's update05 Jan 2023, 11:25

Reviewer Update

Sterlig Retirement Village, House 18, 2 naboom street, Wilropark

's updateReviewer Update

05 Jan 2023, 15:32

Will do, thanks

's update05 Jan 2023, 15:32

Reviewer Update

Will do, thanks

's updateReviewer Update

06 Jan 2023, 08:48

According to Afrihost, my escalation code is Dear valued client,

Your escalated reference is XQA-***6

's update06 Jan 2023, 08:48

Reviewer Update

According to Afrihost, my escalation code is Dear valued client,

Your escalated reference is XQA-***6

's updateReviewer Update

07 Jan 2023, 13:06

I received an Sms:
"Good day

Ticket *** has been assigned to a maintenance team as physical work may be required in the Vumatel network to resolve your ticket.

Kind regards
The Vuma Team"

Any further news?

's update07 Jan 2023, 13:06

Reviewer Update