No client deserves such shocking service

We placed a order with Webafrica using Vumatel services end of Nov 2017. Heard nothing after many follow up in Dec. end of Dec received a WhatsApp from a technician that he is at my gate, I told him that I had made no arrangement and wasn’t home, he was supposed to return the following day. No show from him. On the Monday he sent me a WhatsApp that his car broke down. Then he was supposed to come Wednesday, no show again, Thursday got a message he is at the gate. Once again I rushed home as I wasn’t home. Got home to find out this guy is just coming to test the box. Heard nothing until following week, after many follow ups. Technician arrived, did a very bad job pulling aerial Fibre into the house from the box in the garden, loose cables, no trunking terrible job. Dropped the router twice and then said it is faulty he will be back the following day. No show again. After many calls from me, a new technician arrived 3 days later, he was shocked with the work, pulled everything out and redid, delivered router and said Webafrica would contact Vumatel to Activate, nothing happened once again. I followed up the whole of last week, Vumatel didn’t even know the install was complete. It’s been a week and still not activated. After a complaint on Friday 19th January I was promised by Vumatel that a technician would be at my premises on the 20th at 12h30. Surprise Surprise, no show once again. So to date my switch has not been configured, and my router has not been delivered !!!!!!!!!!!!! How is this acceptable !!!!!!!! How are you going to fix this and compensate me my time and calls that I as a customer have had to follow up continually ??????????? This is absolutely unacceptable !!!!!! I will not recommend any client dealing with Vumatel and Webafrica after and based on my experience.