1 reviews | Active since Feb 2024
No assistance over the weekend. No wifi connection
Very bad customer service. My husband asked fir the link to do payment on for and the lady says it's already showing paid on system. So my hubby tells her it's for January but she insisted it showing paid. On Saturday morning our wifi get cut off so my hubby contacts her again asking for the payment link as wifi is cut off. Then payment is made by 7am and I received an email stating payment successful but still no connection. It's not sunday and pay has been made yesterday morning. I don't understand why I am not connected. It's frustrating that now for 2 days we don't have wifi and got no assistance from customer service. Is it because of been a weekend, no assistance, no customer service, is all the staff too busy partying? Terrible service or more like no service on Weeķends
Always being told contact this number, then contact flycool. It's very disappointing
Always being told contact this number, then contact flycool. It's very disappointing
Its from Saturday till now Wednesday I still don't have wifi connection. Payment was made on Saturday and all documents have been sent to you guys and fly.cool
Fly.cool is assisting me also but is now awaiting feedback from Vumatel to check where is my payment gone?
Vumatel agent sent the link and we paid and even got email confirmation so WHY is it taking soo long to get me connected back.
If there's a problem your payment system via the Links, please sort it out as its great inconvenience to me.
Are you going to reimburse me for these day that I'm suffering with no internet connection. Atleast connect me to keep a client happy and then sort out your system and where's the payment gone because it's not my fault
Very very Bad VUMATEL 👎
Its from Saturday till now Wednesday I still don't have wifi connection. Payment was made on Saturday and all documents have been sent to you guys and fly.cool
Fly.cool is assisting me also but is now awaiting feedback from Vumatel to check where is my payment gone?
Vumatel agent sent the link and we paid and even got email confirmation so WHY is it taking soo long to get me connected back.
If there's a problem your payment system via the Links, please sort it out as its great inconvenience to me.
Are you going to reimburse me for these day that I'm suffering with no internet connection. Atleast connect me to keep a client happy and then sort out your system and where's the payment gone because it's not my fault
Very very Bad VUMATEL 👎