1 reviews | Active since May 2018
No assistance or responsibility from Vumatel
After logging my WiFi as non functional (takes them 30minutes to answer a phone) the logged a ticket number. Received a sms I must reboot as the issue is resolved. I reboot, still no WiFi, call Vumatel. Vumatel says it Webafrica, Webafrica says it’s Vumatel. If no one is going to sort it, who is getting my subscription fees? Ticket ref 40503
Good day
We apologise for any inconvenience caused and understand your frustration. We will follow up with the Support team so that they can investigate your query.
Kind Regards,
The VUMA Team
Good day
We apologise for any inconvenience caused and understand your frustration. We will follow up with the Support team so that they can investigate your query.
Kind Regards,
The VUMA Team