IB
IM B

1 reviews | Active since Dec 2020

10 Dec 2020, 16:20

No assistance

So frustrated! Notified them through our ISP that the fibre box in our apartment is faulty, in a week we have not received any assistance, already paid the connection fee as well! We work from home and I have just learnt that they will be closing tomorrow, does this now mean we will not be assisted until they open again in January??? Can someone from Vumatel PLEASE CONTACT ME??

0
Replies (2)
Vumatel
Vumatel's reply11 Dec 2020, 15:11
Official
Good Afternoon Ilze-Marie 

We trust that you are well 

We have sent you an email please reply to it. 

Kind Regards 
The Vuma Team 
IB
IM B's update14 Dec 2020, 11:04
Reviewer Update
Hello,

I rep**** to your e-mail but I have not received any further assistance?